1.

Top Dot is committed and takes it very seriously to protect your privacy, that’s why we want to inform you how we collect, process, manage, use and disclose your personal data or personal information (“Data”) in accordance with our Privacy Policy, which may be amended from time to time. Please read and review this privacy policy, in conjunction with our Terms & Conditions (of which this privacy policy forms part of), in which we will inform you how we collect, process, manage, use and disclose your data.

2.

When you sign up for an account on our marketplace, place an order, view or browse our products, services or content we offer, opt to receive newsletters or special offers, sign up for promotions, you are agreeing to Top Dot’s privacy policy and consenting on how we collect, use, disclose and share any of your data with authorized service providers and third parties. This privacy policy does not apply to the practices of organisations that TOP DOT does not own or control, or to people that TOP DOT does not employ or oversee even if offers, coupons or links to their websites appear within our platforms or technology.

3.

When you register and manage your account, we collect your name, contact, details, age, date of birth, email address, delivery address, facial image, phone number, password, order details, browsing behaviors, voice recording (from costumer service calls) and any other personally identifiable information that you have provided us in any form you may have submitted to us, or through any interaction with us. Please be sure that all Data you submit to us is complete, accurate, up-to-date and correct. Failure to do so may result in our inability to provide you with the products and services you have requested. You should keep us updated of any relevant changes to your Data. We will not be responsible for relying on inaccurate or incomplete Data if you have not updated us of such changes.

4.

We will make reasonable efforts to ensure Data likely to be used by us or disclosed by us to another organisation is accurate, up-to-date and correct. We do not commercialize client information. Your personal data is private and TOP DOT protects it like it protects its own data.

5.

Top Dot does not directly or permanently store or your debit or credit card details, however, we may collect your bank account details to process refunds. Your credit card details are collected, processed and stored directly by our third- party payment processors pursuant to their terms of use and privacy policies.

6.

Keeping your data secure is our top priority, that’s why we enforce the highest standards of safety methods to protect the marketplace’s technology. We use reasonable efforts to ensure your data is adequately protected and secured to prevent any unauthorized access, collection, use, disclosure, copying, modification, leakage, loss or damage to your data.

7.

The data we store is in a Cloud system. We regularly monitor our servers and IT systems for possible attacks and vulnerabilities; however, we cannot guarantee the security of your data transmitted to or through our website, and any such transmission is at your own risk.

8.

The data we collect is for efficiency purposes and to provide you with a great service and online experience. We register user data and order information only to improve your user experience and customer service. We also use the information for marketing and advertising purposes, enable businesses to deliver ads which are related to their products and services which may be of interest to you, provide you with any premium services, invite you to our private customer events, process your participation in our promotions and giveaways (including contacting you if you win, displaying your details online, publishing your name in relevant newspapers or disclosing details of winners to relevant authorities, if required by law), process your participation in our point redemption programs, conduct market and customer research, analysis or tracking, promote our products and services, improve your customer experience.

9.

Top Dot will retain your data for as long as you have a Top Dot account.

10.

Each time you visit our website, certain information will be created and automatically recorded by our IT systems, such as cookies, device information, IP address and location, browser, mobile network provider, country location, purchase history, browsing history, shopping preferences, amongst other.

11.

Top Dot stores user data to prevent fraud cases or identity theft within the marketplace.

12.

Your data is only shared with our employees, consultants, temporary workers, or other representatives, sellers, courier companies, payment providers that we use to process your payment information, IT/technology providers, logistic providers, business partners or vendors, our professional advisers, bankers and auditors, agents, contractors or service providers who provide operational services to us or who help us provide our services to you, or carefully selected third parties so they can provide better assistance when processing your orders.

13.

Be sure that we do our best to minimize the disclosure of your Data to the information necessary to perform the related purpose or additional purpose. However, we may also disclose your Data for secondary purposes if the secondary purpose is related to the purpose or additional purpose and you would reasonably expect us to use or disclose the information for the secondary purpose, otherwise in accordance with applicable laws, or with your further consent.

14.

You may receive emails with special offers, new products, and other marketing information that we consider relevant to your user information. You may unsubscribe from our email marketing communications whenever you want.

15.

By registering with us, using our services and our website, submitting your data to us, browsing our website or app, ordering our products, you are agreeing to the terms of this privacy policy (which may be amended from time to time) and the processing and transferring of your data.

16.

This privacy policy and the use of our website shall be governed in all respects by the laws of the Republic of Guatemala.

1.

TOP DOT uses cookies on this marketplace.

2.

“Cookies” are small text files that are stored on your computer or mobile device and downloaded to such computer or mobile device when you visit our marketplace or app, in order to recognise you and your device each time you visit our marketplace or apps. Cookies then send information back to the originating website on each subsequent visit, or to another website that recognizes the same cookie.

3.

We use cookies in order to enhance your online experience, including for preference settings, product offer selection, analytics, conversion attribution and fraud reduction.

4.

We use both session and persistent tracking cookies. Session cookies are temporary files that are deleted by your browser once you close it, while persistent cookies stay in a browser subfolder until deleted.

5.

We may combine information collected automatically from your interactions with our services and your activity on third-party sites with other data (including personal information).

6.

You can disable cookies being stored by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, please note that this may result in the loss of website functionality, restrict your use of the website or app, or disable some features.

7.

We may use third-party service providers to monitor and analyse the use of our website and apps.